Discovery Workshop
Gain clarity on your project timeline, budget, and goals before design or development starts.
Built Around Your Process
Custom CRM, Admin Panels & Business Software
Ready-made software asks your team to change how it works. We do the opposite. Lionic Digital designs and builds custom CRMs, admin panels and web applications around the way your business already sells, serves and reports — so your team actually uses them from day one.
From a simple enquiry inbox with WhatsApp alerts to a full sales pipeline with dealer logins, quotations and reports, every system is built in-house by our Ahmedabad team, with secure logins, role-based access and clean, fast code that you own.
What we build
- Sales CRM — lead capture from your website, ads, IndiaMART, JustDial and calls; stages, follow-up reminders, notes and won/lost reasons.
- Admin panels for websites — manage pages, blog, products, enquiries, job applications, SEO fields and media without touching code.
- Dealer and distributor portals — dealer logins, price lists, order requests, schemes and downloadable catalogues.
- Operations tools — job cards, service tickets, AMC renewals, site-visit tracking, inventory requests and approvals.
- Ecommerce back-offices — orders, COD verification, shipping status, coupons and customer records.
- Reports and dashboards — the five numbers your management checks every morning, on one screen.
Every system can be paired with a fast, premium website — we build websites, blogs, ecommerce stores and information portals from A to Z.
Why custom instead of a ready-made CRM?
Tools like Zoho, HubSpot or Salesforce are excellent for standard sales processes. Many Indian businesses, however, run on a mix of WhatsApp, phone calls, dealer networks and Tally — and end up paying per-user fees for features nobody uses while the steps that matter still happen in Excel.
| Need | Ready-made CRM | Custom CRM by Lionic |
|---|---|---|
| Fits your exact process | Partly, with workarounds | Yes, screens and steps are designed for you |
| Cost model | Monthly fee per user, forever | One-time build plus optional support |
| Data ownership | On the vendor's servers | On your own server and database |
| Gujarati / Hindi labels | Limited | As you need |
| WhatsApp, IndiaMART, website forms | Via paid add-ons | Built in where your process needs it |
Not sure which way to go? We'll tell you honestly — if a ready-made tool fits better, we'll say so. Our blog guide on custom vs ready-made CRMs explains the trade-offs.
How we work
- Process mapping — we sit with your sales, operations and accounts teams and map how work really flows today.
- Screens and scope — clickable screen designs and a written scope with timeline and transparent pricing.
- Build in milestones — you test each module as it is ready; feedback goes straight into the next sprint.
- Data import and training — we move your Excel or old-system data and train every user role.
- Launch and support — backups, security updates and improvements through our support and maintenance plans.
Security built in, not added later
Every panel we build includes the same protection we use on our own website: password plus one-time email code login, role-based permissions (Admin, Manager, Viewer or your own roles), an activity log of who changed what, encrypted passwords, protection against spam and brute-force attacks, private file storage and daily backup options. Your data stays on your hosting, under your control.
Lead generation that feeds your CRM
A CRM is only as good as the leads that enter it. Alongside custom software, our team builds the lead engine around it — SEO, Google and Meta ads, landing pages and WhatsApp follow-ups. We also develop and manage Bulkify, a suite of WhatsApp marketing and business-data tools, so we understand how to connect outreach, consent and follow-up properly.
Want to see what we have built? Browse our work or share your requirement and we will suggest the simplest system that solves it.
Everything your brand needs
One in-house team for strategy, design, technology and marketing — so nothing gets lost between agencies.
Custom CRM & Admin PanelsSoftware built around your sales and operations process.→
Website DesignPremium, mobile-first UI/UX that turns visitors into enquiries.→
Website DevelopmentFast, secure custom PHP, WordPress & Shopify builds.→
SEO & Local SEORank on Google search and Maps for the searches that bring leads.→
360° Digital MarketingSEO, social media, Google & Meta ads, content and reporting.→
Social Media MarketingReels, creatives and content calendars that build trust.→
Branding & Logo DesignLogo, identity, brochures, packaging and brand guidelines.→
Ecommerce WebsitesOnline stores with payments, shipping and fast checkout.→
Google & Meta AdsLead and sales campaigns with proper conversion tracking.→
How we work together
- 01Discovery callWe understand your business, customers, competitors and goals.
- 02Plan & proposalA clear scope, timeline and transparent pricing — before any work starts.
- 03Design & buildMilestone-based delivery with reviews at every step, shared on WhatsApp and email.
- 04Launch & growGo live, track leads and keep improving with monthly reports and support.
Frequently asked questions
How much does a custom CRM cost?
It depends on the number of modules, user roles and integrations. A focused enquiry and follow-up CRM is a much smaller project than a dealer portal with orders and Tally sync. After a short process-mapping call we share a fixed scope with transparent pricing, so you know the cost before work starts.
How long does it take to build?
Simple admin panels and lead CRMs usually take a few weeks; larger systems are delivered module by module so your team can start using the first part early. We agree the timeline in the written scope before development begins.
Will I own the source code and data?
Yes. The system is installed on your own hosting or server, the database is yours, and you receive the source code. You are never locked into a per-user subscription.
Can it connect with WhatsApp, my website and IndiaMART?
Yes, where your process needs it. Website and landing-page enquiries can flow straight into the CRM, and we can add WhatsApp and email notifications, follow-up reminders and imports from lead sources such as IndiaMART or JustDial exports.
Do you also build the website and handle marketing?
Yes. Lionic Digital builds A to Z websites — company sites, blogs, ecommerce stores and portals — and runs SEO, social media and ads, so your website, marketing and CRM work as one system.
Our own software
Bulkify — leads & marketing made easy
WhatsApp marketing, Google Maps, IndiaMART, JustDial, social and Zomato data tools plus AI calling — developed and managed by Lionic Digital.
Free proposal
Tell us how your business works
Share your current process and we will suggest the simplest custom system that saves your team time every day.
- +91 88492 97643
- info@lionicdigital.com
- A-407 Rosevill Sky, Opp. Croma Showroom, New Naroda, Nikol, Ahmedabad, Gujarat 382350
- Mon - Sat: 10:00 AM - 07:00 PM